50% of workforce to lose their jobs to AI at Klarna

[Retro]

Here's a fine realworld example of people losing their jobs to AI. Allegedly, the remaining employees will earn more, but that remains to be seen and is cold comfort to those who lost theirs.

The buy now, pay later firm Klarna is seeking to get rid of almost half its employees in the coming years through efficiencies it says arise out of its investment in artificial intelligence (AI).

The firm has already cut its workforce from 5,000 to 3,800 in the past year, and wants to reduce that to 2,000 employees by using AI in marketing and customer service.

Boss Sebastian Siemiatkowski told the BBC the job cuts would mean Klarna could pay its remaining workers more.

Klarna: AI lets us cut thousands of jobs - but pay more

The firm wants to reduce staff levels to 2,000 works through its use of AI in marketing and customer service.

www.bbc.co.uk