This restaurant has heard of customer service...

Retro

Founder
Staff Member
Joined
4 Jun 2021
Messages
4,835 (4.48/day)
Small American restaurant, Table, has a sky high $125 cancellation fee per person if made within 24 hours and the owner isn't shy about telling customers off for no good reason. Break out the popcorn and read the whole sorry saga at this article.

If this was my local, I'd boycott it after hearing of this bad behaviour.

In today's food news, a Boston restaurant is currently facing backlash online for its response to a customer's canceled reservation. Table, located in Boston's North End and owned by Jen Royle, was entangled in a heated exchange with a prospective customer, Trevor Chauvin-DeCaro, after he canceled his reservation on January 6 due to an alleged hospitalization.

 

Tiffany

Web Diva
Staff Member
Joined
13 Apr 2022
Messages
2,163 (2.82/day)
Omg, what a nightmare. I'd boycott too. Terrible treatment to a customer.

This story reminded me of the Soup Nazi from Seinfeld. :eek:

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