When "static" IP addresses change

Retro

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Someone got a rude awakening when Hyperoptic changed their static IP address without warning after a systems upgrade, locking them out of work related websites. Unsurprisingly, complaining doesn't help much, either.

When is a Static IP (Internet Protocol) address, not a Static IP address? The answer to this question should be simple (i.e. when it changes), but a recent consumer complaint against popular broadband ISP Hyperoptic has helped to highlight how the market appears to lack a common position on how to manage them.

 
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