Greetings from IBM Cloud,
Thank you for choosing IBM Cloud as your cloud services provider. We were unable to verify important details about your IBM Cloud account and are requiring additional information from you. At this time your IBM Cloud account is on hold pending verification. Please complete the verification process on or before February 8th to avoid full account closure due to noncompliance. During this process, IBM Cloud reserves the right to expedite account closure.
Please send two forms of government-issued photo identification (i.e. Driver's License, Passport, etc.). If the owner of the payment method is different from the IBM Cloud account holder, please provide two forms of government-issued photo identification for both. Be sure to scan the front and back of the document, in full color, and attach them to an email to us, firstname.lastname@example.org
In your email, include the following details:
The billing address of the payment method on the IBM Cloud account
The billing phone number of the payment method on the IBM Cloud account
Business name and phone number (if applicable)
The URL for your website (if applicable)
A contact phone number where you can be reached for additional information
Your reasons for using IBM Cloud
We appreciate your assistance and patience with our request to provide a secure and trusted cloud. We apologize for any inconvenience this may have caused. Thank you for your immediate attention to this matter and for allowing us to be your service of choice.